DIGITAL HOTEL GUIDE
Welcome to 21c Museum Hotel Louisville.
CHECK IN/ CHECK OUT
Check in is at 4pm | Check out is at 11am
Early check ins and late check outs are based on availability. Any guest checking out after 11am, but before 4pm, will be charged a late check-out fee. Check outs after 4pm will be charged the full nightly rate.
WE’RE HERE FOR YOU
If there is anything you need during your stay, please don’t hesitate to dial “0” from your guest room phone or stop by the Front Desk.
Our team is always ready to help!
Dine & Drink
Led by Executive Chef and Kentucky native, Cody Stone, the menu at Proof on Main elevates and honors both the flora and fauna of the Ohio River Valley.
Open for breakfast, lunch, brunch, and dinner, simple pleasures, serious bourbon, and creative food go hand-in-hand.
Nightcap at the Museum
Enjoy a complimentary sip of bourbon on us – every night of your stay! Meet us at the bar at 8pm.
Museum
Infusing the extraordinary into daily life, radical access to contemporary art is our modus operandi. Open round the clock and free of charge, our dynamic and thought-provoking curated exhibitions reflect the global nature of art today.
Neighborhood
Soak up the very best that Derby City has to offer, from bourbon and baseball bats to history and horse-racing.
The Spa at 21c
Ease your worries away at our in-house spa, well-versed in the art of blissful relaxation.
MORE INFO
Additional Amenities
Your room is equipped with secure, complimentary WiFi. The front desk team can provide you with login information.
21c offers all hotel guests complimentary access to our fitness center. It is equipped with cardiovascular equipment, circuit strength training equipment, and free weights. The center is open 24/7 for your convenience and is located on the lower level of the hotel. Your keycard is required to access the fitness center.
Our business center is located on the first floor and is open 24/7 for your convenience. The use of our computers with high-speed internet and printers is complimentary for hotel guests. Need copies made or faxes sent? Our front desk team is happy to assist you.
During your stay, housekeeping services will be provided every day. Should you have any specific requests or needs, please contact our front desk team at extension β0.β
For your convenience, laundry service is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.
An in-room safe is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.
21c Safety
Smoking
- To improve indoor air quality and for the health and safety of our guests and team, 21c is a Smoke-Free Hotel. Guests wishing to smoke can do so outside of the building. A fee of $250 will be assessed to any room in which signs or smells of smoking are around.
Safety & Security
- Please refer to the map on the back of your room door to familiarize yourself with the nearest emergency exit.
- For the health and safety of all our guests and teammates, please regard all alarms as βthe real thing.β Please stay calm and cooperate with our team while we work to ensure your safety.
- During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.
In Case of Severe Weather
- The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.
In Case of Fire
- If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
- If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before exiting.
- If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
- If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.
Important Phone Numbers
- Front Desk Dial 0
- Fire, Police, EMS Dial 9 + 911
- Suicide Crisis Line Dial 9 + 1.800.278.8255
- Center for Women & Families Crisis Center Dial 9 + 1.877.803.7577
- Drug & Poison Center Dial 9 + 1.800.222.1222
- UofL Jewish Hospital Dial 9 + 502.587.4011
- Norton Hospital Dial 9 + 502.629.8000
- Norton Children’s Hospital Dial 9 + 502.629.6000
Frequently Asked Questions
- Follow this link to view FAQ.