DIGITAL HOTEL GUIDE
Welcome to 21c Museum Hotel Cincinnati.
CHECK IN/ CHECK OUT
Check in is at 4pm, Check out is at 11am.
Early check ins and late check outs are based on availability. Any guest checking out after 11am, but before 4pm will be charged a late check-out fee equal to half of the nightly rate plus tax. Check-outs after 4pm will be charged the full nightly rate.
ROOMS GUIDE
If there is anything you need during your stay, please don’t hesitate to dial “0” or stop by the Front Desk. Our team is always ready to help and eager to make your visit as memorable and unique as 21c itself.
Dine & Drink
Join us at Metropole for breakfast, lunch, dinner, weekend brunch, and late-night. Enjoy menus focused on seasonal, locally-sourced ingredients, paired with a diverse selection of cocktails and wines from local distilleries and family-owned vineyards.
Nightcap at the Museum
Enjoy a complimentary sip of bourbon on us – every night of your stay! Meet us at the bar in Metropole from 8pm ’til late.
Museum
Infusing the extraordinary into daily life, radical access to contemporary art is our modus operandi. Open round the clock and free of charge, our dynamic and thought-provoking curated exhibitions reflect the global nature of art today.
The Spa at 21c
With three cozy treatment rooms and a range of services, The Spa at 21c Cincinnati is the perfect place to relax and kick back during your stay. Enjoy a full-service menu featuring signature facials, soothing massages, and more.
21c guests who book a spa service on Wednesdays or Thursdays will receive a 15% discount on their treatment.
Neighborhood
Experience Cincinnati like a local. 21c Museum Hotel is just steps away from major attractions, local events, and vibrant neighborhoods.
MORE INFO
Additional Amenities
- Your room is equipped with secure, complimentary WiFi. The front desk team can provide you with login information.
- 21c offers all hotel guests complimentary access to our fitness center. It is equipped with cardiovascular equipment, circuit strength training equipment, and free weights. The center is open 24/7 for your convenience and is located on the lower level of the hotel. Your keycard is required to access the fitness center.
- Our business center is located on the first floor and second floor, and is open 24/7 for your convenience. The use of our computers with high-speed internet and printers is complimentary for hotel guests. Need copies made or faxes sent? Our front desk team is happy to assist you.
- During your stay, housekeeping services will be provided every day. Should you have any specific requests or needs, please contact our front desk team at extension “0.”
- For your convenience, laundry service is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.
- An in-room safe is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.
21c Safety
Smoking
- To improve indoor air quality and for the health and safety of our guests and team, 21c is a Smoke-Free Hotel. Guests wishing to smoke can do so outside of the building. A fee of $250 will be assessed to any room in which signs or smells of smoking are around.
Safety & Security
- Please refer to the map on the back of your room door to familiarize yourself
- with the nearest emergency exit.
- For the health and safety of all our guests and teammates, please regard all alarms as “the real thing.” Please stay calm and cooperate with our team while we work to ensure your safety.
- During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.
In Case of Severe Weather
- The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.
In Case of Fire
- If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
- If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before exiting.
- If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
- If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.
Important Phone Numbers
- Front Desk Dial 0
- Fire, Police, EMS Dial 9 + 911
- Suicide Crisis Line Dial 9 + 1.800.273.8255
- Drug & Poison Center Dial 9 + 513.636.5111
- Children’s Hospital Dial 9 + 513.636.4200
- Christ Hospital Dial 9 + 513.585.2000
- Good Samaritan Hospital Dial 9 + 513.862.1400
Frequently Asked Questions
- Follow this link to view FAQ.