Frequently Asked Questions

Parking

Valet parking is available for $50 per night for hotel guests. We offer free valet parking for Idol Wolf restaurant guests.

Applicable Taxes

All room rates are subject to applicable taxes, currently at 18.93% per room, per night.

Late Check-Out & Early Check-In

Standard check-in time is 4pm and check-out time is 11am. Early check-in is based on availability and is not guaranteed. Late check-out is subject to availability. Additional charges may apply.

Pet Policy

Pets are always welcome at 21c. The pet fee is $50 and a pet waiver form must be completed and signed at check-in. Please call the front desk team with any questions.

In-Room Dining

Idol Wolf and Good Press café offer in-room dining options during business hours.

Photoshoots

Interested in holding a photoshoot at 21c? Contact us to inquire about your desired time and location and to receive a photoshoot policy form. Please note that most commercial photoshoots are not allowed, large lighting equipment is strictly prohibited and any professional camera usage is subject to a minimum $150 per hour photoshoot fee.

Sustainability

We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a 21c Sustainability Fee of $5 to help support that mission. Examples of our sustainability practices include providing every guest with PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container. 

Credit Card Policy

We require a major credit card to be presented at check-in time. The card must belong to the guest checking in to the room (and match their photo ID). Credit cards will be authorized for the full amount of room and tax, PLUS $100 per day for incidentals. Since most banks don’t release authorizations for 7 to 10 days after check-out time, we don’t recommend using a debit card at check-in. Unfortunately we cannot accept cash as a form of deposit.  Credit cards, debit cards and cash are all welcome forms of payment at check-out.

Extra Beds

Cribs are available by request at no additional charge. Subject to availability so give us a call at 314-940-2333 or email us at stl.team@21chotels.com.

Connecting Rooms

We offer connecting rooms between:

  • Library Suite and Deluxe King  
  • Deluxe King Suite and Bunk Room

Give us a call at 314.940.2333 or stl.team@21chotels.com to book. Subject to availability. 

Early Departure

Let us know at least 24 hours in advance to avoid an early departure fee. Within 24 hours?  Call the Front Desk for details.

Gift Cards

21c St. Louis does not currently offer gift cards.

Smoking Policy

We have a strict NO SMOKING policy. A $250 deep cleaning fee will be charged to any room that smells of smoke.

Room Deliveries

Want to send a special delivery? In order to ensure each guest receives a smooth check-in, we’ll deliver any packages, goodie bags, etc. to guest rooms. A fee of $3 per room will apply. Please contact the hotel no later than seven days prior to arrival to arrange the deliveries.

Laundry Services

21c offers same-day laundry and dry-cleaning service Monday through Friday. Place the items in the laundry bag found in your guest room closet, fill out the ticket, and have both at the front desk by 9:00am. Buzz the front desk at 314.940.2333 for details. 

Age Requirements

To reserve a room and check in, guests must be 21+ with valid identification.