Frequently Asked Questions

GETTING TO 21c ST. LOUIS

How do I get there?

21c Museum Hotel St. Louis is located in the heart of St. Louis in the Downtown West neighborhood, just a few blocks from major attractions like City Museum, Enterprise Center, and Energizer Park. We’re conveniently located ~5-10 minutes from the downtown exits of major highways like I-64 / I-40 or I-44.

Take MetroLink from Lambert Airport via the Red Line toward Shiloh–Scott, getting off at the 8th & Pine Station and walk ~15 minutes west to Locust Street.

Where do I park?

Valet parking is available for $50 per night for 21c hotel guests. We offer free valet parking for Idol Wolf restaurant guests. Metered street parking is available on surrounding streets.

What’s the nearest nearest public transport from 21c Museum Hotel St. Louis?

Standard check-in time is 4pm and check-out time is 11am. Early check-in is based on availability and is not guaranteed. Late check-out is subject to availability. Additional charges may apply.

YOUR STAY

When can I check in?

Standard check-in time at 21c St. Louis is 4:00pm and check-out time is 11:00am.

Can I check in early?

Yes, 21c St. Louis allows for early check-in based on availability and can not be guaranteed. Late check-out is subject to availability. Additional charges may apply.

Ask our front desk team if early check-in is available during your stay.

When do I check out?

Standard check-out time at 21c St. Louis is 4:00pm.

Need more time? Late check-out is subject to availability and additional charges may apply. Ask our front desk team if extending your stay is available.

What is the cancellation policy at 21c St. Louis?

Flexible rate reservations must be cancelled 24 hours prior to arrival and before 4:00pm to avoid a one night rate charge plus taxes. 21c Museum Hotel offers different rate packages, so please carefully review the terms and conditions in your reservation confirmation to review your specific policy. For reservations made through a third party – please contact them directly.

Can I bring my pet with me?

Furry friends are always welcome at 21c. The pet fee is $50 per stay and a pet waiver form must be completed and signed at check-in. Please call the front desk team with any questions.

Can you store my bags?

We’re always more than happy to store luggage free of charge during your stay at 21c St. Louis, and you’re welcome to leave your bags with us during the day you check-in or check-out.

Can I do my laundry?

21c offers same-day laundry and dry-cleaning service Monday through Friday. Place the items in the laundry bag found in your guest room closet, fill out the ticket, and have both at the front desk by 9:00am. Buzz the front desk at 314.940.2333 for details.

Can I smoke at the hotel?

21c St. Louis has a strict no smoking policy in all indoor spaces. A $250 per day deep cleaning fee will be charged to any room that smells of smoke.

Do I need a credit card?

21c requires a major credit card to be presented at check-in. The card must belong to the guest checking in to the room and match their photo ID. Credit cards will be authorized for the full amount of the room and tax, plus $100 per day for incidentals. Since most banks don’t release authorizations for 7 to 10 days after check-out time, we don’t recommend using a debit card at check-in. We cannot accept cash as a form of deposit. Credit cards, debit cards and cash are all welcome forms of payment at check-out.

What happens if I need to leave early?

Let us know at least 24 hours in advance to avoid an early departure fee. Within 24 hours? Call the front desk for details.

Is there an age requirement to check-in?

To reserve a room and check in, guests must be 21 years of age or older with valid identification.

What taxes do I pay?

All room rates are subject to applicable taxes, currently at 18.93% per room, per night.

ROOMS

What different rooms does the hotel have?

Our 173 rooms and suites feature high ceilings and large windows, providing a comfortable respite from the thought-provoking art and activity that fills the museum galleries. Outfitted with custom-designed furniture, comfortable beds, and Malin+Goetz bath amenities, you’ll feel refreshed, restored and ready to explore.

Check out the rooms page for photos and more information.

Is there room service at 21c St. Louis?

Both Idol Wolf restaurant and Good Press café offer in-room dining options during business hours.

Is there Wi-Fi available?

21c Museum Hotel St. Louis offers free Wi-Fi to all guests.

Is there a hair dryer in the room?

Yes, all rooms have a hair dryer. Other in-room amenities include a 50″ HDTV flat screen television, alarm clock/docking station, Lavazza coffee, and free Wi-Fi.

What in-room amenities are offered?

All guestrooms feature Malin + Goetz bath products, Lavazza Coffee, 50’’ HDTV TV with streaming capabilities, 2 reusable water bottles, in room safe, and mini fridge. Special add-ons include bottled Idol Wolf Old Fashioned cocktails, bottles of wine, and more.

Can I get an additional bed?

Cribs are available by request at no additional charge, but are subject to availability. Call the front desk for details.

Are connecting rooms available?

21c St. Louis offers connecting rooms between the Library Suite and Deluxe King room and between Deluxe King Suites and Bunk Rooms, subject to availability. Call the front desk for details.

FOOD & DRINK

Is there room service at 21c St. Louis?

Both Idol Wolf restaurant and Good Press café offer in-room dining options during business hours.

How do I book a table at the restaurant?

We recommend making dinner reservations at Idol Wolf as it can get busy. You can book via OpenTable here.

Does Idol Wolf have a happy hour?

Idol Wolf offers its Pintxos Hour menu daily from 3:00pm to 5:00pm with discounts on draft beer, house vodka cocktails, and an assortment of Spanish-inspired snacks like albondigas, cheese plates, Caesar salad, shoestring fries, and the famous Idol Wolf Burger.

Does Good Press offer breakfast or lunch?

Good Press café offers both 7 days a week! Order from the breakfast menu from 6:30am to 11:30am. The lunch menu is offered from 11:30am to 2:30pm.

Drinks and grab-and-go snack items are available from 6:30am to 3:00pm.

POOL, GYM & SPA

Are 21c hotel guests allowed to use the pool at Locust Street Athletic and Swim Club?

Yes, hotel guests have access to our historic, heated indoor pool, sauna and steam room from 5:00am to 10:00pm daily.

Is there a spa?

Yes, Locust Street Athletic and Swim Club offers spa services such as deep tissue and Swedish massage, aromatherapy, and dry brush exfoliation. To schedule a spa service, book via the Mindbody app.

Does Locust Street Athletic and Swim Club offer classes?

Locust Street Athletic and Swim Club offers a variety of classes open to both 21c hotel guests and club members from weekly water aerobics to Yoga with Art to private personal training sessions. Group classes can be booked at the LSAC front desk. To ask about private classes or training sessions, please email info@locuststreetathletic.com.

How much is a membership to Locust Street Athletic and Swim Club?

There are two tiers of membership to Locust Street Athletic and Swim Club:

Core Membership includes 24/7 access to all facilities and a limited number of complimentary guest passes per month. The cost is $119 per month + individual initiation fee.

Premiere Membership includes all the benefits of Core Membership plus advance invitation to 21c events, 10% discount on hotel food and beverage, event rentals, spa services, and more. The cost is $159 per month + individual initiation fee.

THE NEIGHBORHOOD

What popular attractions are close to 21c St. Louis?

21c Museum Hotel St. Louis is located in one of the most walkable, attraction-packed parts of the city in Downtown West. Some of the most popular things nearby—many within just a few minutes—include City Museum, Campbell House Museum, St. Louis Union Station, Enterprise Center, Gateway Arch National Park, Energizer Park, and Stifel Theatre.

How close is 21c to the ballparksBusch Stadium, Enterprise Center or Energizer Park?

21c Museum Hotel is less than a 20-minute walk to St. Louis’ top sports destinations. Busch Stadium is 1.1 miles, Enterprise Center is 0.5 miles, and Energizer Park is 0.6 miles away.

Are there any historical sites or museums nearby?

St. Louis is packed with history and staying at 21c St. Louis—located inside a 100-year old historic YMCA building—puts you right next to several excellent museums and historic landmarks. Some of the best nearby options include Campbell House Museum next door, City Museum, Gateway Arch National Park, Griot Museum of Black History, Scott Joplin House State Historic Site, and Missouri History Museum.

How close are you to Washington University or Saint Louis University?

21c Museum Hotel St. Louis is located 5.5 miles from Wash U, only a 20-minute car ride away or 15-minute MetroLink commute from St. Louis Union Station.

EVENTS & CORPORATE TRAVEL

I am looking to plan my next meeting—does 21c have options for this?

With over 14,000 square feet of art-filled exhibition and event space, 21c St. Louis features a wide range of spaces with cutting edge audiovisual technology for everything from executive meetings to charitable events to intimate weddings with catering provided by Idol Wolf’s culinary team. To discuss your options, contact a member of our sales team at stl.sales@21chotels.com.

What amenities are offered throughout the planning experience?

When you plan an event at 21c St. Louis, you’ll be supported by a dedicated event manager who guides you through every step, access to in-house audiovisual equipment with professional sound, lighting, and presentation capabilities, and unique experiences centered around art and local attractions.

How many different event spaces does 21c have and what are the max capacities?

We offer 10 different event spaces:

  • Gallery One (Pre-Function): up to 120 guests
  • Gallery Two: up to 120 guests
  • Gallery Three: up to 40 guests
  • Gallery Four: up to 40 guests
  • Main Gallery: up to 325 guests
  • Amphitheater (Total): up to 150 guests
  • Amphitheater (Upper Terrace): up to 75 guests
  • Amphitheater (Lower Terrace): up to 75 guests
  • Billiards Room: up to 50 guests
  • Conference Room: 323 square feet
Does 21c offer discounted rates for frequent corporate travelers?

Yes! If you find your company in St Louis often, our sales team would be happy to establish a discounted rate. Please contact stl.sales@21chotels.com.

WEDDINGS

I am thinking about having my wedding or event at 21c—where do I start?

You can reference information about our event spaces and banquet and catering options on our Meetings & Events page or contact a member of the sales team at stl.sales@21chotels.com.

Does 21c offer special rates for wedding room blocks?

Yes! We are happy to offer discounted rates for wedding room blocks with custom booking links to distribute to your guests. Please contact our sales team at stl.sales@21chotels.com.

How many event spaces does 21c offer and what are their capacities?

We offer 9 different event spaces perfect for weddings of different sizes:

• Gallery One (Pre-Function): up to 120 guests

• Gallery Two: up to 120 guests

• Gallery Three: up to 40 guests

• Gallery Four: up to 40 guests

• Main Gallery: up to 325 guests

• Amphitheater (Total): up to 150 guests

• Amphitheater (Upper Terrace): up to 75 guests

• Amphitheater (Lower Terrace): up to 75 guests

• Billiards Room: up to 50 guests

Can we bring in outside food or beverage?

21c does not allow outside food or beverage considering the dedicated banquets team we have in-house. Should there be any specialty cuisine or needs that cannot be replicated in house, we would be happy to chat through options.