DIGITAL HOTEL GUIDE
We’re thrilled to have you at 21c Chicago! Below, you’ll find some helpful tips for your stay, including Wi-Fi access, frequently asked questions, special events, and more!
CHECK IN/ CHECK OUT
We hate to see you go… Check is 10AM.
More than simply a place to spend the night, 21c is an authentic experience. If there is anything you need during your stay, please don’t hesitate to dial “0” or stop by the Front Desk. Our team is always ready to help and eager to make your visit as memorable and unique as 21c itself.
ROOMS GUIDE
More than simply a place to spend the night, 21c Chicago is an authentic experience. If there is anything you need during your stay, please don’t hesitate to dial “0” or stop by the Front Desk. Our team is always ready to help and eager to make your visit as memorable and unique as 21c itself.
Hotel Events in Chicago
From comedy shows to jazz sessions to immersive art tours led by the 21c Chicago Museum Manager, view our event calendar by clicking below!
Museum
A reset in cultural engagement, 21c Chicago’s museum hotel offers extraordinary art from world-renowned contemporary artists, free and open to the public 24 hours a day, 365 days a year. Let curiosity take the lead and discover a beautifully curated experience with every stay.
Neighborhood
Chicago is one of the most dynamic cities in the country, bursting with cultural things to do, food and beverage experiences, and architectural wonders. 21c Chicago invites you to experience the soul of the Windy City, with shopping, dining, entertainment, all just steps away from the museum and hotel.
Pets Stay Free
Furry friends are always welcome at 21c Chicago – no fees, no fuss, just tail wags and good vibes! Whether your pup is a culture connoisseur or just here for the belly rubs, they’ll feel right at home exploring our art-filled halls.
MORE INFO
Additional Amenities
- Your room is equipped with secure, complimentary WiFi. The front desk team can provide you with login information.
- 21c offers all hotel guests complimentary access to our fitness center. It is equipped with cardiovascular equipment, circuit strength training equipment, and free weights. The center is open 24/7 for your convenience and is located on the first floor of the hotel. Your keycard is required to access the fitness center.
- Our business center is located on the first floor and is open 24/7 for your convenience. The use of our computers with high-speed internet and printers is complimentary for hotel guests. Need copies made or faxes sent? Our front desk team is happy to assist you.
- During your stay, housekeeping services will be provided every day. Should you have any specific requests or needs, please contact our front desk team at extension “0.”
- For your convenience, laundry service is available. Laundry bags and tickets are located in your guest room closet. For urgent requests, please contact the front desk for assistance.
- An in-room safe is available for the security of any valuables. Please contact the front desk team if you need safe operation assistance.
21c Safety
Smoking
- To improve indoor air quality and for the health and safety of our guests and team, 21c is a Smoke-Free Hotel. Guests wishing to smoke can do so outside of the building. A fee of $250 will be assessed to any room in which signs or smells of smoking are around.
Safety & Security
- Please refer to the map on the back of your room door to familiarize yourself
- with the nearest emergency exit.
- For the health and safety of all our guests and teammates, please regard all alarms as “the real thing.” Please stay calm and cooperate with our team while we work to ensure your safety.
- During alarms, please do not attempt to use the elevator. Make your way to the nearest stairwell and exit the building.
In Case of Severe Weather
- The front desk team will keep up-to-date information on local conditions. Should evacuation of rooms become necessary, the front desk team will provide you with instructions on how to proceed.
In Case of Fire
- If a fire breaks out in your room, immediately exit your room and close the door behind you to keep the hall clear of smoke and fire. Activate the nearest alarm pull station. Report the situation to the front desk team immediately.
- If a fire breaks out in another part of the building, you may be roused by the fire alarm signal, voice announcements over the PA system, shouting in the corridor, a phone call, or by the sound of sirens outside. Stay calm. Check your door for heat before exiting.
- If hot, remain in the room and seal the door with wet towels and vent other openings. Alert the front desk immediately.
- If cool, exit the room immediately. Do not attempt to use the elevator. Please use the nearest stairwell to exit and wait for further instruction before returning to your room.
Important Phone Numbers
- Front Desk Dial 0
- Fire, Police, EMS Dial 9 + 911 Suicide Crisis Line Dial 9 + 1.888.274.7472
- Northwest Arkansas Women’s Shelter Dial 9 +1.800.775.9011
- Drug & Poison Center Dial 9 + 1.800.222.1222
- Northwest Med Center Bentonville Dial 9 +479.553.1000
- Mercy Clinic Pediatrics Dial 9 +479.636.9234
- Mercy Convenient Care Dial 9 +479.986.6090
Frequently Asked Questions
- Follow this link to view FAQ.